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Want To Avoid Disputes? Always Include Your Payment Terms!
The biggest cause of disputes over payments relate to payment terms that are either unclear or they weren’t visible at all during the sales process. Even the smallest details can give customers the opportunity to wriggle out of their payment obligations or delay making those payments. Common mistakes include failing to add payment deadlines to…
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UK Suffers A Festive Debt Hangover
Christmas on the credit card is seen as the main reason why many British people will be feeling the pinch in 2017. A survey by uSwitch found that 85% of people will be paying off credit card debts in the New Year. This could lead to people being more conservative about their spending as they…
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HMRC Are Rated Worst For Debt Collection
Citizens Advice have rated HMRC the worst organisation for debt collection in its league table of debt recovery best practice. The league table title ‘The State of Debt Collection’ measures how well organisations compare in their debt recovery practices including how they make themselves available for enquiries and overall treatment of people who find themselves…
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NHS Recruiting Debt Collection Teams To Prevent Health Tourism
The NHS isn’t an organisation normally associated with debt recovery, but recent news headlines suggest it is attempting to recover more cash from what are referred to as health tourists. News that health tourists are getting away without paying in many cases is likely to add fuel to the problems already facing the NHS when…
