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3 Questions To Ask A Customer That Hasn’t Paid On Time
Sometimes customers decide not to pay, sometimes even if they have always paid on time before. When this happens it can be frustrating and time consuming trying to find out what might have gone wrong to cause them not to pay and then more time chasing the payment. Sometimes it could be all due to…
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Debt Charities Complain That Bailiffs Continue To Abuse Powers
Debt charities have been highlighting how some bailiffs have been continuing to intimidate debtors despite changes in the law designed to place limits on their powers. The flouting of current rules and regulations could see the government take a harder line particularly when there are reports that debtors have been treated unfairly. While the complaints…
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UK Suffers A Festive Debt Hangover
Christmas on the credit card is seen as the main reason why many British people will be feeling the pinch in 2017. A survey by uSwitch found that 85% of people will be paying off credit card debts in the New Year. This could lead to people being more conservative about their spending as they…
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HMRC Are Rated Worst For Debt Collection
Citizens Advice have rated HMRC the worst organisation for debt collection in its league table of debt recovery best practice. The league table title ‘The State of Debt Collection’ measures how well organisations compare in their debt recovery practices including how they make themselves available for enquiries and overall treatment of people who find themselves…
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NHS Recruiting Debt Collection Teams To Prevent Health Tourism
The NHS isn’t an organisation normally associated with debt recovery, but recent news headlines suggest it is attempting to recover more cash from what are referred to as health tourists. News that health tourists are getting away without paying in many cases is likely to add fuel to the problems already facing the NHS when…
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500,000 Loans Written off Following Debt Collection Failings
News that 500,000 Loans have been written off due to failings in collection proceedings should act as a warning to businesses who don’t play by the rules on debt collection. The startling figure relates to car loans and pay day loans which were sold onto a debt recovery firm which didn’t stick to the correct…
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How To Trace A Debtor If They Have Gone Missing
If there is one thing more annoying than not receiving the money you are owed, it’s a debtor who seems to have disappeared. So how do you go about finding a missing debtor? One of the common problems we see when people approach us for debt recovery services is a debtor who seems unwilling to…
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They Didn’t Pay You – Should You Use A Debt Collection Agency To Get Your Money?
If you are a business owner with experience, you will know that there are always those clients who pay on time and those that try to buy some extra time. If you are a small business owner, the latter can end up killing your business if you are not careful so when should you use…
