Category: Late Payment Policy

  • What should a late payment letter include?

    Late payment or debt recovery letters as they are sometimes called can be an effective way to recover debts if they are put together correctly. Here’s some advice on how to compile your own letter and what and how much to include. Before we get started it is also worth noting that you may need…

  • Three-step process

    Whatever the size or age of the debt, we can save you time by advising you at the earliest stage about the best way to go about recovering your money. Our three-step process makes understanding debt recovery easy and our aim is to resolve matters before step two. These steps are; 1. Pre-litigation This includes:…

  • Payment holidays are due to end on October 31, but there is still a way to get financial support

    Martin Lewis urges people with debt to apply for a payment holiday before the support ends in a few days. Martin Lewis has issued an urgent warning to anyone across the UK struggling with their finances due to the ongoing coronavirus pandemic. Writing in the latest edition of the MoneySavingExpert.com newsletter, the consumer champion had…

  • Council tax support options explained

    COUNCIL TAX, as many bill payers will know, can be a substantial outgoing when it comes to monthly bills. A few weeks ago, the temporary ban on face-to-face collection of debts came to an end – leaving some no doubt wondering what forms of support may be out there. The government’s five-month emergency suspension on…

  • Five rules bailiffs have to follow when they visit homes following the pandemic

    Bailiffs are now able to approach debtors’ homes over repayments for fines, traffic offences, unpaid council tax and other outstanding penalties. The guidance, which has been published by the Ministry of Justice, outlines that goods can still be seized during the pandemic. But the procedure of bailiffs coming to visit people’s homes is now different from…

  • How to approach rental arrears in a COVID world

    In the wake of COVID-19, local councils and housing providers have been jolted into finding new ways of delivering services and interacting with their tenants – especially when it comes to income collection and rent arrears. Increasingly, we’re seeing providers employ innovative strategies while moving from debt recovery to support provision. Behavioural insights tell us…

  • Your options when a debt becomes overdue

    Once an invoice exceeds its credit terms, the likelihood of collecting the debt decreases as it grows older, which is why it’s worrying to see that 30% of businesses now classify more than 10% of their debtor book as over 90 days old. DIY Firstly, if you have a dedicated credit control team in house…

  • Service Charge Dispute

    How to handle a service charge dispute Service charge disputes can be costly and time-consuming if not handled efficiently. Landlords have a responsibility to maintain the condition of all their residential and commercial properties. They may be able to recoup some of the costs of doing so by issuing tenants with service charges. There are…