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The harsh realities of debt recovery and how to deal with them
If you have ever had to recover an overdue invoice from a difficult customer, you will know all too well know the process is rarely straightforward. This article will cover 3 harsh realities of the debt recovery process and will also provide guidance as to how best deal with such potential issues. Debt recovery isn’t…
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Three-step process
Whatever the size or age of the debt, we can save you time by advising you at the earliest stage about the best way to go about recovering your money. Our three-step process makes understanding debt recovery easy and our aim is to resolve matters before step two. These steps are; 1. Pre-litigation This includes:…
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Council tax support options explained
COUNCIL TAX, as many bill payers will know, can be a substantial outgoing when it comes to monthly bills. A few weeks ago, the temporary ban on face-to-face collection of debts came to an end – leaving some no doubt wondering what forms of support may be out there. The government’s five-month emergency suspension on…
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How to approach rental arrears in a COVID world
In the wake of COVID-19, local councils and housing providers have been jolted into finding new ways of delivering services and interacting with their tenants – especially when it comes to income collection and rent arrears. Increasingly, we’re seeing providers employ innovative strategies while moving from debt recovery to support provision. Behavioural insights tell us…