Category: SMEs

  • ‘Severe arrears’ now just cause for bailiff-enforced evictions

    There’s been a further tweak to the eviction controls introduced in England for the duration of the lockdown, lasting until December 2. There has been substantial publicity for what is effectively a ban on evictions, which followed a letter from government to bailiff authorities asking them not to en force possession cases during the lockdown.…

  • Council tax support options explained

    COUNCIL TAX, as many bill payers will know, can be a substantial outgoing when it comes to monthly bills. A few weeks ago, the temporary ban on face-to-face collection of debts came to an end – leaving some no doubt wondering what forms of support may be out there. The government’s five-month emergency suspension on…

  • How to approach rental arrears in a COVID world

    In the wake of COVID-19, local councils and housing providers have been jolted into finding new ways of delivering services and interacting with their tenants – especially when it comes to income collection and rent arrears. Increasingly, we’re seeing providers employ innovative strategies while moving from debt recovery to support provision. Behavioural insights tell us…

  • Your options when a debt becomes overdue

    Once an invoice exceeds its credit terms, the likelihood of collecting the debt decreases as it grows older, which is why it’s worrying to see that 30% of businesses now classify more than 10% of their debtor book as over 90 days old. DIY Firstly, if you have a dedicated credit control team in house…

  • The pros and cons of taking legal action against late paying customers

    With two in five small business owners (40%) saying that they are taking legal action against customers not paying them on time, we consider the pros and cons of taking legal action to recover what’s owed. According to new research from Hitachi Capital Business Finance, three in five small businesses are affected by late payments (62%).…

  • CAN I STILL CONTACT MY TENANT IF THEY CLAIM HARASSMENT?

    In an ideal world your tenants will be respectful and answer your emails and phone calls either immediately or in a timely fashion.   Sometimes however disputes can arise leading your tenant to claim you are harassing them and spoiling their quiet enjoyment if they are a residential tenant. This then presents you as the landlord…

  • WHAT HAPPENS IF A SERVICE CHARGE DISPUTE IS TAKEN TO COUNTY COURT

    Sometimes, despite the best efforts of property managers, service charge arrears continue to be a problem in blocks where property owners find themselves in financial difficulties, or they are simply unwilling to pay. In cases where demand letters are ignored and payment deadlines missed there is often no option other than to take matters to…

  • HOW TO AVOID LATE PAYMENT DISPUTES

    While you may not encounter them often, disputes over payments can become a major problem and lead to your non-paying client or customer coming up with excuses not to pay you. To avoid this happening it is necessary to identify why these late payment disputes happen and close any loop holes that can be exploited…