Category: Chasing Payments

Bailiffs return but are told not to shout

A report from BBC News has reported Bailiffs that are resuming operations in England and Wales are being told to keep their voices down to protect against coronavirus transmission. They will be chasing unpaid council tax after a five-month suspension. Debt charities have warned of a surge in cases, prompting financial and health risks. But…




How to approach rental arrears in a COVID world

In the wake of COVID-19, local councils and housing providers have been jolted into finding new ways of delivering services and interacting with their tenants – especially when it comes to income collection and rent arrears. Increasingly, we’re seeing providers employ innovative strategies while moving from debt recovery to support provision. Behavioural insights tell us…




Your options when a debt becomes overdue

Once an invoice exceeds its credit terms, the likelihood of collecting the debt decreases as it grows older, which is why it’s worrying to see that 30% of businesses now classify more than 10% of their debtor book as over 90 days old. DIY Firstly, if you have a dedicated credit control team in house…




Top 5 excuses for late payments

Are you not being paid by someone or a client? We’ve put a list of ‘excuses’ that most companies use when you chase them for payment! 1. We can’t pay you until we get paid! “We are still waiting for payment from contractors/suppliers to make payment before we can pay you” 2. We sent you…




CAN I STILL CONTACT MY TENANT IF THEY CLAIM HARASSMENT?

In an ideal world your tenants will be respectful and answer your emails and phone calls either immediately or in a timely fashion.   Sometimes however disputes can arise leading your tenant to claim you are harassing them and spoiling their quiet enjoyment if they are a residential tenant. This then presents you as the landlord…




What cash flow support is available for businesses impacted by Coronavirus?

HMRC coronavirus helpline If you are concerned about cashflow or tax, HMRC have set up a helpline for businesses worried about not being able to pay their tax due to coronavirus. HMRC will discuss your specific circumstances to explore: agreeing an instalment arrangement suspending debt collection proceedings cancelling penalties and interest where you have administrative…




Service Charge Dispute

How to handle a service charge dispute Service charge disputes can be costly and time-consuming if not handled efficiently. Landlords have a responsibility to maintain the condition of all their residential and commercial properties. They may be able to recoup some of the costs of doing so by issuing tenants with service charges. There are…




‘Buy now, pay later’ credit options pushing consumers into high-cost debt

Buy now, pay later loans have been around for many years, but recent deals have been accused of pushing young consumers into unaffordable debt. Buy now, pay later credit allows consumers to acquire items without paying for them upfront, instead they spread the cost over a set period of time. Sometimes referred to as shop…




How to improve your business’ cashflow at Christmas

Use the tips and advice in this blog to help your business to maintain a healthy cashflow this Christmas. Most businesses will experience some level of seasonality over the Christmas period. For many retail and catering businesses it is their busiest time of year, but for businesses in other industries, sales can come to a…




It will soon be compulsory for bailiffs to wear body-worn cameras

The Ministry of Justice have announced that it is to be compulsory for bailiffs recovering debts from private homes to wear body cameras. The decision, which was announced on July 22nd2019, was made in response to complaints about threatening behaviour from unscrupulous enforcement agents. Here at Churchill Recovery we believe that debt collection should always…