Category: Chasing Payments

UK households resort to ‘buy now pay later’ loans to cover energy bills

UK households struggling with surging energy costs are being tempted into “buy now, pay later” financing schemes to spread out payments on their electricity and gas bills as the cost of living crisis deepens, according to consumer groups. The warning signs are clear that people have been forced to take desperate measures as they struggle with…




Sharp rise recorded in landlords seeking to recover rental debt

The number of landlords seeking to recover lost rent has soared according to eviction and housing law specialists, Landlord Action, who have seen a sharp rise in landlords requesting to use their debt recovery service. Instructions for the last year, April 2021 to March 2022, were up 180% compared to the pre-pandemic year, April 2019…




Bailiffs accused of strong-arm tactics in UK

When the first lockdown was in effect, bailiffs were forbidden from coming to your home. This went on for a whole year until April 2021 when they resumed their visits with members of The Civil Enforcement Association conducting over 1 million worth between September 2020 and its end! The number of people seeking aid from…




Buy now pay later: How does it work?

More people are opting to use buy now pay later (BNPL) services for their shopping than last year, according to new data revealed to Panorama. An estimated 15 million adults of all ages in the UK are actively using this form of credit, an increase of more than two million since the start of the…




Warning as millions of taxpayers owe money to HMRC – are you affected?

TAX debt is now more than double pre-pandemic levels with the National Audit Office (NAO) today warning the HMRC may struggle in dealing with the workload of collection. Up to 2.4 million taxpayers are thought to be in debt to HMRC since the pandemic with a total debt of £42billion in September according to the…




Bailiffs return but are told not to shout

A report from BBC News has reported Bailiffs that are resuming operations in England and Wales are being told to keep their voices down to protect against coronavirus transmission. They will be chasing unpaid council tax after a five-month suspension. Debt charities have warned of a surge in cases, prompting financial and health risks. But…




How to approach rental arrears in a COVID world

In the wake of COVID-19, local councils and housing providers have been jolted into finding new ways of delivering services and interacting with their tenants – especially when it comes to income collection and rent arrears. Increasingly, we’re seeing providers employ innovative strategies while moving from debt recovery to support provision. Behavioural insights tell us…




Your options when a debt becomes overdue

Once an invoice exceeds its credit terms, the likelihood of collecting the debt decreases as it grows older, which is why it’s worrying to see that 30% of businesses now classify more than 10% of their debtor book as over 90 days old. DIY Firstly, if you have a dedicated credit control team in house…




Top 5 excuses for late payments

Are you not being paid by someone or a client? We’ve put a list of ‘excuses’ that most companies use when you chase them for payment! 1. We can’t pay you until we get paid! “We are still waiting for payment from contractors/suppliers to make payment before we can pay you” 2. We sent you…




CAN I STILL CONTACT MY TENANT IF THEY CLAIM HARASSMENT?

In an ideal world your tenants will be respectful and answer your emails and phone calls either immediately or in a timely fashion.   Sometimes however disputes can arise leading your tenant to claim you are harassing them and spoiling their quiet enjoyment if they are a residential tenant. This then presents you as the landlord…