Category: Late Paying Customer

Warning as millions of taxpayers owe money to HMRC – are you affected?

TAX debt is now more than double pre-pandemic levels with the National Audit Office (NAO) today warning the HMRC may struggle in dealing with the workload of collection. Up to 2.4 million taxpayers are thought to be in debt to HMRC since the pandemic with a total debt of £42billion in September according to the…




What should a late payment letter include?

Late payment or debt recovery letters as they are sometimes called can be an effective way to recover debts if they are put together correctly. Here’s some advice on how to compile your own letter and what and how much to include. Before we get started it is also worth noting that you may need…




‘Severe arrears’ now just cause for bailiff-enforced evictions

There’s been a further tweak to the eviction controls introduced in England for the duration of the lockdown, lasting until December 2. There has been substantial publicity for what is effectively a ban on evictions, which followed a letter from government to bailiff authorities asking them not to en force possession cases during the lockdown….




Five rules bailiffs have to follow when they visit homes following the pandemic

Bailiffs are now able to approach debtors’ homes over repayments for fines, traffic offences, unpaid council tax and other outstanding penalties. The guidance, which has been published by the Ministry of Justice, outlines that goods can still be seized during the pandemic. But the procedure of bailiffs coming to visit people’s homes is now different from…




Your options when a debt becomes overdue

Once an invoice exceeds its credit terms, the likelihood of collecting the debt decreases as it grows older, which is why it’s worrying to see that 30% of businesses now classify more than 10% of their debtor book as over 90 days old. DIY Firstly, if you have a dedicated credit control team in house…




CAN I STILL CONTACT MY TENANT IF THEY CLAIM HARASSMENT?

In an ideal world your tenants will be respectful and answer your emails and phone calls either immediately or in a timely fashion.   Sometimes however disputes can arise leading your tenant to claim you are harassing them and spoiling their quiet enjoyment if they are a residential tenant. This then presents you as the landlord…




HOW TO AVOID LATE PAYMENT DISPUTES

While you may not encounter them often, disputes over payments can become a major problem and lead to your non-paying client or customer coming up with excuses not to pay you. To avoid this happening it is necessary to identify why these late payment disputes happen and close any loop holes that can be exploited…



Over Half a Million UK companies in financial distress

A recent survey from redflaghalert has suggest that there has been a significant increase in businesses experiencing critical distress; 2,289 companies are now in this category. Between Q4 2019 and Q1 2020, the increases in certain sectors have been dramatic: Bars and restaurants: +37% Real estate and property: +21% Construction: +11% Retail: +8% Manufacturing: +8%…




Service Charge Dispute

How to handle a service charge dispute Service charge disputes can be costly and time-consuming if not handled efficiently. Landlords have a responsibility to maintain the condition of all their residential and commercial properties. They may be able to recoup some of the costs of doing so by issuing tenants with service charges. There are…




3 common late payment excuses and how to handle them

Learn how to deal with these three common late payment excuses efficiently to get paid quicker. If your client is constantly deflecting your requests for payment and you’re beginning to worry that your invoices are never going to get paid, it’s time to tackle the problem head-on. Before you make another phone call to chase…