Category: Overdue Debts

How to approach rental arrears in a COVID world

In the wake of COVID-19, local councils and housing providers have been jolted into finding new ways of delivering services and interacting with their tenants – especially when it comes to income collection and rent arrears. Increasingly, we’re seeing providers employ innovative strategies while moving from debt recovery to support provision. Behavioural insights tell us…




Your options when a debt becomes overdue

Once an invoice exceeds its credit terms, the likelihood of collecting the debt decreases as it grows older, which is why it’s worrying to see that 30% of businesses now classify more than 10% of their debtor book as over 90 days old. DIY Firstly, if you have a dedicated credit control team in house…