How to approach rental arrears in a COVID world
Posted in Avoiding Debt, Bailiffs, Business Debt, CCJ, Chasing Payments, Churchill Recovery, Court Fee, Creditors, Debt Collection, Debt Collection Agencies, Debt Collection Company, Debt Recovery, Debt Recovery Processes, Debtor, Debts, Debts Overdue, Late Payment, Late Payment Interest, Late Payment Law, Late Payment Policy, Overdue Debts, Recover Payments, Recover Your Debts, Recovering Debt, Small Businesses, SMEs
In the wake of COVID-19, local councils and housing providers have been jolted into finding new ways of delivering services and interacting with their tenants – especially when it comes to income collection and rent arrears. Increasingly, we’re seeing providers employ innovative strategies while moving from debt recovery to support provision. Behavioural insights tell us…