Category: Creditors

How to approach rental arrears in a COVID world

In the wake of COVID-19, local councils and housing providers have been jolted into finding new ways of delivering services and interacting with their tenants – especially when it comes to income collection and rent arrears. Increasingly, we’re seeing providers employ innovative strategies while moving from debt recovery to support provision. Behavioural insights tell us…




Tips for encouraging customers to pay on time

Late payments can have a dangerous knock-on effect to your business’ cashflow, as well as costing you time and money to chase them up. The safest way to do business is always to take money upfront. Failing this, it’s important to take whatever measures you can to encourage customers to pay you on time, every…




Benefits of automating accounts receivable tasks

Automating accounts receivable tasks can save time and help to collect customer payments quickly and efficiently. Outstanding payments from debtors are one of the key reasons that small businesses run into trouble. Not only does chasing late payments waste valuable time, late payments can also have a devastating effect on your business’ cash flow. Keeping…




What Does The New Pre-Action Protocol Mean For Creditors?

The New Pre-Action Protocol introduced on October 1 by the Ministry of Justice has slipped in barely unnoticed but it will almost certainly make debt recovery harder when dealing with individual debtors. If you are in the midst of considering a claim against an individual or even a sole trader, the claim will now need…