Category: Debt Recovery Processes

Council tax support options explained

COUNCIL TAX, as many bill payers will know, can be a substantial outgoing when it comes to monthly bills. A few weeks ago, the temporary ban on face-to-face collection of debts came to an end – leaving some no doubt wondering what forms of support may be out there. The government’s five-month emergency suspension on…




Five rules bailiffs have to follow when they visit homes following the pandemic

Bailiffs are now able to approach debtors’ homes over repayments for fines, traffic offences, unpaid council tax and other outstanding penalties. The guidance, which has been published by the Ministry of Justice, outlines that goods can still be seized during the pandemic. But the procedure of bailiffs coming to visit people’s homes is now different from…




How to approach rental arrears in a COVID world

In the wake of COVID-19, local councils and housing providers have been jolted into finding new ways of delivering services and interacting with their tenants – especially when it comes to income collection and rent arrears. Increasingly, we’re seeing providers employ innovative strategies while moving from debt recovery to support provision. Behavioural insights tell us…




The pros and cons of taking legal action against late paying customers

With two in five small business owners (40%) saying that they are taking legal action against customers not paying them on time, we consider the pros and cons of taking legal action to recover what’s owed. According to new research from Hitachi Capital Business Finance, three in five small businesses are affected by late payments (62%)….




The history of debt collection

Ancient debt slavery The earliest recording of how debt was dealt with goes back to 3000BC and the ancient civilization of Sumer who populated an area that is now modern-day south east Iraq. Chronicles explain how a debtor who was unable to pay a debt along with their family and servants became debt slaves. They…




CAN I STILL CONTACT MY TENANT IF THEY CLAIM HARASSMENT?

In an ideal world your tenants will be respectful and answer your emails and phone calls either immediately or in a timely fashion.   Sometimes however disputes can arise leading your tenant to claim you are harassing them and spoiling their quiet enjoyment if they are a residential tenant. This then presents you as the landlord…




WHAT HAPPENS IF A SERVICE CHARGE DISPUTE IS TAKEN TO COUNTY COURT

Sometimes, despite the best efforts of property managers, service charge arrears continue to be a problem in blocks where property owners find themselves in financial difficulties, or they are simply unwilling to pay. In cases where demand letters are ignored and payment deadlines missed there is often no option other than to take matters to…




HOW TO AVOID LATE PAYMENT DISPUTES

While you may not encounter them often, disputes over payments can become a major problem and lead to your non-paying client or customer coming up with excuses not to pay you. To avoid this happening it is necessary to identify why these late payment disputes happen and close any loop holes that can be exploited…



What cash flow support is available for businesses impacted by Coronavirus?

HMRC coronavirus helpline If you are concerned about cashflow or tax, HMRC have set up a helpline for businesses worried about not being able to pay their tax due to coronavirus. HMRC will discuss your specific circumstances to explore: agreeing an instalment arrangement suspending debt collection proceedings cancelling penalties and interest where you have administrative…




‘Buy now, pay later’ credit options pushing consumers into high-cost debt

Buy now, pay later loans have been around for many years, but recent deals have been accused of pushing young consumers into unaffordable debt. Buy now, pay later credit allows consumers to acquire items without paying for them upfront, instead they spread the cost over a set period of time. Sometimes referred to as shop…